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Response within 24 hours. No obligation, no hidden fees.

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📞 Direct Contact

📱

WhatsApp / WeChat

+86 189 1752 6661

Same number for both apps

⏰ Working Hours

🕐

Business Hours

Monday - Saturday
9:00 AM - 6:00 PM (CST)

24-Hour Response Guarantee: We promise to respond to all inquiries within 24 hours, even on weekends.

📍 Factory Address

🏭

Entropy Boiler Factory

Room 101, Building C2-23
Jingshi 13th Road, Economic Development Zone
Tianchang, Anhui, China

Our Promise to You

When you contact Entropy Boiler, here's what you can expect:

⚡

Fast Response

Initial response within 24 hours, detailed quote within 48 hours

💯

No Pressure

Free quotes with no obligation. We believe in earning your business.

🔒

Privacy Protected

Your information is confidential and never shared with third parties.

Frequently Asked Questions

Quick answers to common questions

How long does it take to get a quote? +
We provide an initial response within 24 hours. For standard products, you'll receive a detailed quote within 48 hours. Custom solutions may take 3-5 days as our engineers need to review your specific requirements.
What information do I need to provide for a quote? +
At minimum, we need to know your required steam/hot water capacity, intended application, and available fuel type. The more details you provide (pressure requirements, space constraints, water quality, etc.), the more accurate our quote will be.
Do you offer installation services? +
We provide related services accordingly.
What about after-sales support? +
All our boilers come with a 1-year warranty. We provide lifetime technical support via WhatsApp, WeChat, or email. For spare parts, we maintain inventory and can ship within 3-5 days.
Can you customize boilers for specific fuels? +
Yes! We specialize in fuel customization. Whether you have palm shells, rice husks, wood chips, or other biomass materials, we can design a boiler system optimized for your fuel type.